Shipping Policy

Last Updated: July 20, 2026

Overview

At Pallets Liquidation Stores, we are committed to delivering your wholesale pallets quickly, safely, and reliably throughout South Africa. We work with trusted courier and freight partners to ensure your order arrives securely and in excellent condition.

This Shipping Policy explains our processing times, delivery methods, shipping coverage, and important information regarding your order.

Shipping Coverage

We currently deliver throughout South Africa, including:

Johannesburg
Pretoria
Cape Town
Durban
Gqeberha (Port Elizabeth)
East London
Bloemfontein
Polokwane
Mbombela (Nelspruit)
Kimberley
George
Pietermaritzburg
Rustenburg
Newcastle
and many other towns and cities nationwide.

If you require delivery to a remote area or have special shipping requirements, please contact our team before placing your order.

Shipping Costs

Shipping charges are calculated based on:

Delivery location
Number of pallets ordered
Pallet size and weight
Freight requirements

The exact shipping cost will be displayed during checkout or confirmed by our sales team before your order is dispatched.

There are no hidden shipping fees.

Order Processing

Orders are processed within 1–3 business days (Monday to Friday).

Orders placed after our daily cut-off time will begin processing on the next business day.

Orders are not processed on weekends or public holidays.

Daily Order Cut-Off

2:00 PM South African Standard Time (SAST)

Orders received after 2:00 PM will be processed on the following business day.

Estimated Delivery Time

After processing, delivery generally takes:

2–7 business days

Delivery times vary depending on your location and the freight carrier servicing your area.

Total Estimated Delivery Time

3–10 Business Days

(Processing + Delivery)

Shipping Methods

Orders may be delivered using:

Professional freight carriers
Courier services
Pallet transport specialists
Dedicated delivery vehicles for larger wholesale orders

The shipping method used will depend on your order size and delivery location.

Delivery Information

Deliveries are made during normal business hours, Monday to Friday.

For larger pallet orders, the freight company may contact you before delivery to arrange a convenient delivery time.

Please ensure that someone is available to receive your order.

A valid contact number is required when placing your order.

Delivery Access

Most pallet deliveries are made to ground-level or kerbside access.

Customers are responsible for ensuring the delivery address is accessible for delivery vehicles.

If specialised unloading equipment, forklifts, or additional labour is required, this should be arranged before delivery.

Order Tracking

Once your order has been dispatched, you will receive shipping confirmation together with tracking information (where available).

Please allow up to 24 hours for tracking information to become active.

Delivery Delays

While we make every effort to deliver within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control, including: